Client Portal User Guide

Client Portal User Guide / Organization / Users / User Roles

User Roles

Users can be assigned one of three roles.

Administrator

Administrators have access to the full version of the organization’s Client Portal and have full management privileges. A single organization can have multiple administrators.

Technician

Technicians have access to the full version of the organization’s Client Portal, but they cannot add other technicians or create administrators.

User

The (basic) user has access to a simplified version of the organization’s Client Portal where they can access their authorized products and personal settings.

Privileges Administrator Technician (Basic) User
Manage and create administrator accounts
Manage and create technician accounts
Manage and create user accounts
Grant access to Antidote Web, if applicable
Download multi-user Antidote installers, if applicable
Access information about multi-user licenses, if applicable
Access to documentation
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