Step 1 — Registering Your Domain
You have to register all the domains and subdomains used in your organization’s email addresses to be able to control the accounts you create. These are called organization accounts. If you do not register your domains and subdomains, the accounts you activate are known as personal accounts.
Druide strongly recommends that you register your domain names.
Organization accounts are accounts that you control. Users with organization accounts can access Antidote Web, but cannot edit their personal information (name, address, etc.) by themselves, nor can they make purchases on Druide’s online stores. Also, they will not receive any commercial correspondence from Druide relating to Antidote Web.
Example — Celtix Tech is a company that has registered its domain name celtixtech.com with Druide. As a result, all the accounts created with emails that use the email@example.com format will automatically be considered organization accounts.
The personal account is an account that your organization does not control, but that you accept to link to your Client Portal.
Once they have been created, you cannot delete personal accounts. However, you can block their access to Antidote Web at any moment. You can also remove them from your organization, which removes their access to your Client Portal and to Antidote Web at the same time.
If you invite someone who already has an account with Druide, and that account uses an email linked to your organization (i.e., they use the domains or subdomains you have registered), they will either have to assign a new email address to their personal account or to hand over ownership of the account to your organization. Find out more about this special case in the Client Portal User Guide.
Registering your organization’s domain
The domain or subdomain is the part of the email address that follows the “@”. Very often, it is your web site’s URL.
Example — Employee email addresses at Celtix Tech usually follow the firstname.lastname@example.org format. The domain registered with Druide is celtixtech.com. The company also uses subdomains such as service.celtixtech.com and it.celtixtech.com in certain addresses (for example, email@example.com). These two subdomains also need to be registered with Druide.
You can add a domain name by following the steps below:
- From your organization’s Client Portal (A), open the Settings tab (B).
- Select Domain names from the list of sections (C).
- Click on Add… (D).
- Enter the domain name, include the subdomain, if necessary, and then click Save.
The instructions for verifying the domain name will then appear on the screen.
Step 1 — Access your DNS records
- Log into your domain host account.
- You can access your domain’s DNS records on a page that is usually called either DNS Management, Name Server Management, Control Panel or Advanced Settings.
- Select the option to add a record.
Step 2 — Register the verification code
- Choose to add a TXT record.
- In the Name/Host/Alias field, enter @ or leave it empty. Your host may ask you to enter your domain in this field. If need be, consult your other DNS records to see what you need to enter in the field.
- In the TTL (Time-to-Live) value field, enter 86400 or leave the default value.
- In the Value/Answer/Destination field, paste the code that appears in the field.
- Save the record. If you are shown a warning message about changing your DNS settings, you can ignore it. A new TXT record does not affect your website or your DNS settings.
Once you have completed these steps, click Validate.
Note — If you can’t find the location of your DNS records, contact your website’s hosting provider.