Questions about Antidote 10 for Windows
Updates
- How do I update my Antidote?
- I am trying to use Antidote and get an error code 200, 300 or 400. What should I do?
- My personal dictionaries are no longer synchronized between my various devices. How can I reactivate this service?
Installation
- I lost my serial number. How can I find it again?
- Can I change Antidote's processing language once it is downloaded?
- Can an old edition of Antidote in French work alongside Antidote 10 in English on my computer?
- How can I install Antidote on multiple computers at home?
- I am trying to use Antidote and get an error code 200, 300 or 400. What should I do?
- My company has multiple computers and would like to install Antidote 10 on them. Is that possible?
- I have a new computer/I can no longer use my old computer and I would like to retrieve my Antidote license. How can I do so?
- Is it possible to install Antidote 10 on a Surface Pro X?
- What is Connectix?
Purchase
- I don't know Antidote. How can I try it out?
- What happens when my Antidote+ trial period expires?
- Why do I have to verify my email address?
Use
- During correction, I get the following message: “Antidote cannot perform the correction because the correct location in the text cannot be found.” What does this mean?
- As soon as I open the corrector in Antidote, the dictionaries window closes. How can I keep it open?
- I am trying to use Antidote and get an error code 200, 300 or 400. What should I do?
- Anti-Oops! automatically checks emails before I send them. How can I change this?
- What is this new synchronization service?
- What happens when my Antidote+ trial period expires?
- I am trying to use Antidote and get an error code 16. What should I do?
Error Messages
- When calling Antidote from MS Outlook, I get one of these error codes: 5150, 5151, 5152, 5153, 5154, 5155, 5156, 5157, 5158. What can I do?
- I am trying to use Antidote and get an error code 200, 300 or 400. What should I do?
- I am trying to use Antidote and get an error code 16. What should I do?
- My anti-virus software detected Antidote as a threat. What should I do?
Content
Integration
- Our software has a built-in text editor. How can we integrate access to Antidote’s corrector, dictionaries and guides?
- A program I use does not appear in the official list of those that can integrate with Antidote. How can I use Antidote?
- How can I remove Antidote's integration from one of my applications?
- After updating to Thunderbird 68, the Antidote buttons have disappeared. What can I do?
- Does Antidote 10 integrate with Google Docs?
- Does Antidote 10 integrate with Edge?
Client Portal
- What is a Client Portal and how do I access it?
- I have a new computer/I can no longer use my old computer and I would like to retrieve my Antidote license. How can I do so?
- How can I edit the information in my Portal?
- The email address I used to create my account is no longer valid and I forgot my password. How can I access my Portal?
- I forgot my password. What should I do?
- What happens when my Antidote+ trial period expires?
- Why do I have to verify my email address?
- I own multiple single-user licenses. How can I differentiate them in my Client Portal?
- I am unable to verify my email address. What can I do?