Frequently Asked Questions

After updating to Thunderbird 68, Antidote 9 is no longer working. What can I do?

We recently released a new connector that should correct this situation. Please follow this procedure to install the new connector:

  1. Download the following file:

    For Mac

    For Windows

    For Linux

  2. Launch Thunderbird;
  3. Click on the Options menu, 3 horizontal lines (upper right-hand corner) > Add-Ons > Add-Ons;
  4. Under the Add-Ons section, click on the settings logo and then on "install an add-on from a file..."
  5. Follow the on-screen instructions to select the downloaded file from your desktop and select Open.