Frequently Asked Questions

What happens when my ATA service expires?

Since, for our first buyers, the expiration date is almost upon us, we should have provided the pricing for the renewal of this service. However, the ATA service will be replaced with a new and more attractive package as of next year.

The pricing for this new subscription will be presented before the end of May 2020. Meanwhile, we are extending all ATA subscriptions from purchases made before June 30, 2019, to June 30, 2020, free of charge. This new expiration date will be taken into account in your Client Portal.

It is important to note that the expiration date of your ATA service subscription will in no way affect your ability to use Antidote. It will continue to function after this date, only the benefits of the ATA service will no longer be in effect. Participation will remain optional for the various elements of the new service.